When your front desk can't pick up, overflow and after-hours callers get a structured intake response — and you get a clean summary ready for next-day follow-up.
Founding Practice and Core enrollment begins with a discovery call to confirm your coverage needs and expectations.
Source: DenteMax, “Why missed phone calls are dental offices’ largest revenue loss,” 2025.
How It Works
Your front desk is busy or the office is closed. Instead of voicemail, Violet answers in your practice's name, greets the caller, and provides a recording notice.
Answered in seconds, not missedReason for the call, urgency, preferred day and time, insurance carrier name, and callback number are captured during the live voice call.
Complete intake, every timeA complete intake note is created automatically — name, callback, reason, urgency, insurance carrier name, preferred day and time — plus a call summary and recording.
No voicemail decodingStaff call back with all the context they need. The patient experience is seamless — and no opportunity walks out the door.
You stay in controlPatient's Call — Answered Live
Your Practice — Call Summary
When your front desk can't answer, Violet picks up the call live — in your practice's name. She collects the intake, creates a structured call summary note, and your team follows up with everything they need.
Three scenarios — routine, urgent, and emergency — with the exact intake summary your team would receive on each one.
Listen to the Calls →The Real Cost
Dental patients don't leave a voicemail and wait. If they don't hear back within minutes, they move on. Here's what that looks like every week in your practice.
A new patient calls while staff are with an in-office patient or on hold. The call rolls to voicemail. The patient doesn't leave a message.
Patients call evenings and weekends when it's convenient for them. Without immediate acknowledgment, most don't call back — they find another practice.
The voicemails that do come in are vague. No insurance info, no reason for the call. Staff spend time calling back blind and chasing down basics.
At $900+ per new patient, even 3–4 missed calls per week adds up fast. But because the loss is spread across small moments, most practices never measure it.
Source: DenteMax, “Why missed phone calls are dental offices’ largest revenue loss,” 2025.
Why It Matters
A missed new patient can represent future treatment, referrals, hygiene visits, and long-term practice revenue. That is why even a few unanswered calls per week deserve attention.
Source: Vyne Dental cites average annual patient revenue around $700, with estimated lifetime value commonly ranging from $7,000–$10,000.
Revenue Estimator
Estimate monthly revenue at risk from unhandled calls during overflow and after-hours.
Defaults based on 2026 industry benchmarks: solo GPs target $350–$500 per appointment (Dental Practice Insider, March 2026); PPO practices average $225–$275, fee-for-service $325–$400+ (ADA HPI, 2024). Adjust to match your practice.
If Violet fails to deliver a complete, structured intake summary for any answered overflow or after-hours call in your first 30 days, that month is free.
At $900+ per new patient, one recovered call covers roughly three months of Founding Practice pricing.
Pricing
The Founding Practice Program provides the same core coverage at a reduced monthly rate during your initial six-month commitment. After month six, coverage automatically continues at the Core rate.
Founding Practice
per month
$499 one-time setup · 6-month commitment
Core
per month
$999 one-time setup · no commitment required
Questions
Discovery Call request
Complete the short form below. We'll review your coverage needs and follow up to schedule a discovery call.
Most practices recover the cost in the first month. The patients were always calling — they just weren't reaching you.
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